HELP & FREQUENTLY ASKED QUESTIONS

PRODUCT

If I purchase more than one set of lights are all the lights and remotes compatible?

Yes. If you purchase more than one set of the same product the lights and remotes are compatible.

Why does my remote not work?

Ensure the wifi symbol on the light is facing you and the remote. Also ensure the plastic tabs have been removed from the battery compartment on the remote and the lights. Barriers, such as, wood or glass between the remote and lights may interfere with the signal.

Do you sell any waterproof lights?

Yes. Our Motion Sensor Ceiling Light is waterproof and will function inside and outside.

How can I maximize battery life?

We recommend using new Duracell Alkaline batteries. Using lithium batteries or mixing old and new batteries will result in poor run time.

Why does my stair light or motion sensor light not turn on?

All of our motion sensor lights have a built-in light sensor, so the light only turns on in the dark. This feature was added to extend the battery life. Make sure the motion sensor light is in a dark room so it will turn on.

CONTACTING BRILLIANT EVOLUTION

How do I contact Brilliant Evolution?

We would love to hear from you! Email us at
cs@brilliantevolution.com

ORDERING

What are my payment options?

Brilliant Evolution accepts Visa, Mastercard, American Express, Discover and PayPal.

Do you ship internationally?

No. Currently, we only ship within the United States.

Are online transactions secure?

Brilliant Evolution assures that all transactions conducted online are completely secure. Our website uses secure socket layer (SSL) certification. We use strong security measures to prevent the loss, misuse and alteration of your information once it is in our records.

What is Brilliant Evolution's product availability?

All products ship within 2 business days unless otherwise noted.

Will I receive an email confirmation of my order and tracking information?

You will receive an email notification immediately following your order. You will then receive another notification once your product has shipped with the tracking information.

SHIPPING & FULFILLMENT

What are Brilliant Evolution's shipping methods?

All of our orders ship via USPS. Express shipping is not currently available.

How long does it take to receive products?

Most shipments arrive within 3 to 7 days.

Do you accept rush orders?

No, we do not accept rush orders.

RETURNS & EXCHANGES

What is your refund policy?
How do I change or cancel my order?

You may change or cancel your order as long as the order has not been processed and shipped. Contact us at 
cs@brilliantevolution.com

PRODUCT USER GUIDE

Have a question about operating your light? Download the user guide.

LED Puck Light

ULTRA-THIN LED PUCK LIGHT 2 PACK

Model #BRRC113

Download Product Manual
LED Under Cabinet Light

ULTRA-THIN LED BAR LIGHT

Model #BRRC116

Download Product Manual
LED Ceiling Light

MOTION SENSOR LED CEILING LIGHT

Model #BRRC109

Download Product Manual

LED BAR LIGHT WITH REMOTE

Model #BRRC124IR

Download Product Manual

LED PUCK LIGHT 2 PACK WITH REMOTE

Model #BRRC134

Download Product Manual

LED UNDER CABINET LIGHT 2 PACK WITH REMOTE

Model #BRRC120IR2

Download Product Manual

MOTION SENSOR LED STAIR LIGHT 3 PACK

Model #BRRC127

Download Product Manual

LED PUCK LIGHT 3 PACK WITH REMOTE

Model #BRRC153IR

Download Product Manual

LED UNDER CABINET LIGHT 4 PACK WITH 2 REMOTES

Model #BRRC120IR4

Download Product Manual

LED UMBRELLA LIGHT WITH REMOTE

Model #BRRC145

Download Product Manual

LED PUCK LIGHT 6 PACK WITH REMOTE & 18 AA BATTERIES

Model #BRRC135

Download Product Manual

LED MOTION SENSOR LIGHT 3 PACK

Model #BRRC11803

Download Product Manual

LED PUCK LIGHT 1 PACK REMOTE COMPATIBLE

Model #BRRC152IR

Download Product Manual

LED MOTION SENSOR LIGHT 6 PACK

Model #BRRC11806

Download Product Manual

COLOR CHANGING LED PUCK LIGHT 6 PACK WITH 2 REMOTES

Model #BRRC119

Download Product Manual

WARRANTY INFORMATION

All Brilliant Evolution products are covered by a 1-year non-transferable limited warranty. The products are warranted to the original purchaser that the product will be free from defects in materials and workmanship for a period of 1-year from the date of purchase.

Warranties implied by law are subject to the same time period limitation. Some states do not allow limitations on how long an implied warranty lasts. The Company’s obligations are limited to replacement of the product and do not include any liability for damages for claims because of accidents, negligence, misuse, alteration, or improper installation. This warranty does not cover products purchased, serviced or otherwise used outside the United States.

 

Brilliant Evolution Superior Lighting Performance

How to Use Videos

UNDER CABINET LIGHTING

Use these LED lights to illuminate your china or finally find the lid to your Tupperware.

CLOSET LIGHTING

From morning to night, these products will illuminate any closet in your home.

BATHROOM LIGHTING

This waterproof light will brighten up your shower.

STAIRWAY LIGHTING

Take a step in the right direction with products that shine a light on safety.

SHED LIGHTING

These products are the best tools for a better workspace in your garage or shed.

OUTDOOR LIGHTING

Waterproof lights that make summer nights on the patio even more enjoyable.